Assessor Resource
BSBINS406
Assist customers to access information
Assessment tool
Version 1.0
Issue Date: May 2024
This unit describes the skills and knowledge required to help customers obtain required information, which can be found in readily accessible sources.
The unit applies to individuals working in frontline information services roles in any industry sector. They may be working in library and information services organisations, records management units, government departments, tourist information centres or community advisory organisations. These roles are undertaken within established guidelines under general supervision.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)